Privacy & Data Protection

Privacy Policy

At Burger Spot, we are dedicated to protecting your privacy and personal data when you use our website and online food ordering & delivery services.

Last updated: August 25, 2026

1. Introduction

This Privacy Policy applies to the Burger Spot online ordering platform. It describes how we collect, use, and protect your information when you browse our menu, create an account, or place orders for delivery, takeaway pickup, or dine-in service.

By accessing or using the Burger Spot website, you agree to the information practices described in this policy.

2. Information We Collect

We only collect information necessary to fulfill your food orders and provide a seamless customer experience:

•Account Information: When signing in with Google via Firebase Authentication, we receive your name, email address, and profile photo to manage your account and order history.

•Order & Delivery Details: Selected items, customizations, phone number, delivery address, or table number for dine-in.

•Inquiries: Messages sent through our contact form (name, phone, email, and message body).

•Payment Details: We offer Cash on Delivery, InstaPay, and Vodafone Cash. We do NOT collect or store sensitive credit card numbers or banking passwords.

3. How We Use Information

•Order Fulfillment: Preparing flame-grilled meals, dispatching drivers to your address, or staging orders for pickup.

•Real-Time Updates: Enabling order tracking via 'My Orders' and contacting you if delivery directions are needed.

•Account Features: Saving favorite delivery addresses and quick reordering.

•Service Quality: Reviewing customer feedback to enhance our recipes and operations.

4. Cookies & Local Storage

Burger Spot utilizes browser local storage and essential cookies to ensure smooth site operations, including:

•Remembering preferred language (Arabic / English).

•Saving visual display theme (Dark / Light mode).

•Persisting active cart items while browsing.

•Maintaining secure authentication sessions.

5. Third-Party Services

We rely on trusted cloud infrastructure to power our platform safely:

•Firebase Authentication (Google Identity): For secure Google OAuth sign-in and session verification.

•Google Cloud / Firebase Firestore: For secure order records, branch databases, and menu configuration.

6. Data Storage & Security

We implement robust technical and organizational safeguards to protect your personal information against unauthorized access, loss, or misuse. All communications are encrypted using HTTPS (SSL/TLS).

7. Data Retention

We retain order history for the period necessary to fulfill orders, maintain customer order history, and comply with accounting and tax requirements. You can request account or order data deletion by contacting us.

8. User Rights

You have the right to:

•Access your order history and saved delivery addresses in 'My Orders'.

•Modify or delete saved addresses at any time.

•Sign out of your account with a single click.

•Request correction or erasure of your personal data by reaching out to support.

9. Children's Privacy

Our online services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover that a child provided us personal data, we delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect service updates or regulatory requirements. Any modifications will be posted here with an updated 'Last updated' date.

11. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or how your data is handled at Burger Spot, please reach out to us via email, phone, or by visiting our branches.

Email Support

support@burgerspot.pages.dev

Phone

+20 100 000 0000

Location

Cairo, Egypt